Today's deal:
Two-Night Chateau Tongariro Getaway for Two People incl. Daily Two-Course Dinner, Breakfast, Welcome Drink, Chocolates & Hand Cream, Early Check-In, Late Check-Out, Complimentary Parking & WiFi - Options for Standard, Heritage or King Rooms Available

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Discussion

Mei Nee Lee commented over 2 years ago. With this voucher for a two night stay, is it possible to check in on Wednesday and check out Friday morning?
Merle Smuts commented over 2 years ago. Please confirm whether the two night getaway includes TWO dinners for each guest (ie for each night of accommodation) and TWO breakfasts for each guest (ie for each morning waking up)?
Many thanks
Elizabeth Towns commented over 2 years ago. If Auckland goes into lockdown, will I get a refund on the voucher for 2 nights please?
Donya from GrabOne Escapes commented over 2 years ago. Hi there, thanks for your discussion board posts! The team at Chateau Tongariro Hotel - National Park will be online shortly to assist. Thanks!
Cindy Wilson commented over 2 years ago. If Auckland goes into another lockdown and we are unable to travel will we get a refund or a rain check for this deal?
Donya from GrabOne Escapes commented over 2 years ago. Hello there, thank you for your post!

If vouchers end up expiring in lockdown, GrabOne will refund your purchase as GrabOne credit so you can repurchase another deal, or seek to extend the expiry date of the voucher with the merchants so customers are able to use them after lockdown.

I hope this helps! :)
Amanda Wheller commented over 2 years ago. Hi any chance we can pay the extra to bring our 2 children with us (3 year old and under 1)
Chand Guthrie commented over 2 years ago. This deal is for 2 people, with max room capacity 2 people - But can you bring a baby? (ie 2 adults plus a baby?). If so, is there an extra charge?
Grant Johnston commented over 2 years ago. What happens if you are unable to travel due to covid restrictions?
Holly Guthrie commented over 2 years ago. Hi Amanda, Chand & Grant, thanks for your discussion board posts! The team at Chateau Tongariro Hotel will be online shortly to assist. Thanks!
Bruce Cronin commented over 2 years ago. Are bookings able to be changed (within the period to 30.6.22) without cost, please?
Anna Faber commented over 2 years ago. Hi Bruce, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Chateau Tongariro Hotel directly by using the contact information on the deal page. Thanks!
jun lei commented over 2 years ago. Hi, I tried to call the hotel to check the dates, but no answers, and no voice message. Did anyone else experience that? Any advice? Thanks.
[email protected] commented over 2 years ago. Is the baby of 1 year is included in the package for kings room? Or need to pay extra for the baby. If so then how much extra need to be pay.

Thank you
Bruce Cronin commented over 2 years ago. Are you sure the Chateau still exists? They don't respond to questions submitted on their "contact us" form, they don't reply to emails and they don't answer the phone!!
Jackie Pilkington commented over 2 years ago. Can you please tell me if your biggest rooms that are on the deal are disability rooms?
I have tried to contact you on the contact us page but no reply from the Château
Thanks
Saif from Chateau Tongariro Hotel commented over 2 years ago. Hi There,

If you have made a booking and have a voucher number pelase email us with your voucher number and contact details and we will revert back with bookings. Thanks Saif Ian Rashid
Hotel Manager
Saif from Chateau Tongariro Hotel commented over 2 years ago. Hi [email protected] baby is not charged so no issues you can book the room. Thanks Saif
Saif from Chateau Tongariro Hotel commented over 2 years ago. Hi Jackie Pilkington, the biggest rooms are the Tongariro rooms and the size is same as accessible rooms just book that room and when you make your booking through the hotel make a note. Thanks Saif
Saif from Chateau Tongariro Hotel commented over 2 years ago. Hi @Bruce Cronin,
Apologies for the delay and inconvenience, yes we do exist, we have been kept busy due to high season, all answers to any questions pelase refer to our website FAQ page and we have most questions covered. Please email me your question and I will get [email protected] Thanks Saif

The discussion for this deal is closed. Please contact the helpdesk for any urgent enquiries.