Today's deal:
Four-Star Central Queenstown Getaway incl. Welcome Drinks, Express Start Breakfast, Early Check In, Late Check Out, Gym & Sauna Access - Standard, Superior Rooms & One-Bedroom Suites Available

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Pritika Singh commented over 3 years ago. If the deal was purchased but cannot travel during Covid-19 lockdown, can it be refunded or extended?

Louise from GrabOne Escapes commented over 3 years ago. Hey Pritika, thanks for your discussion board post! If you find that you are unable to use the coupon due to COVID-19, please urgently get in touch with the GrabOne Helpdesk so that they can look into your query with the merchant directly. Thanks! :)

Kain Jiang commented over 3 years ago. Hi so can it be refunded or not if we can't use it due to the COVID-19? Please give us an answer before we make the purchase. Thanks

Louise from GrabOne Escapes commented over 3 years ago. Hi there Kain, thanks for your post! GrabOne will be looking at refunds on a case-by-case basis with the merchant directly. At this stage, I am unable to give a yes or a no answer without looking into the query first. Thanks! :)

Ian Alison Lange-Smith commented over 3 years ago. Hi - how do we check if there are rooms available for the “mystery” hotel offer in Queenstown?

Louise from GrabOne Escapes commented over 3 years ago. Hi there, thanks for your discussion board post! The merchant will be online shortly to assist. Thanks!

melissa hamburger commented over 3 years ago. Hi can this offer be purchased for a friend as a gift?

Louise from GrabOne Escapes commented over 3 years ago. Hey Melissa, thanks for your discussion board post! Yes! This deal can be purchased as a gift, please select the option you'd like to purchase and then click 'Gift One to a Friend!'. Thanks! :)

Louise from GrabOne Escapes commented over 3 years ago. Hi Ian, sorry for the delay in getting back to you here! If you would like to check availability, please contact the merchant directly via email [email protected] or via phone 03 222 7177. Thanks! :)

Sarah Scully commented over 3 years ago. do the 2 nights have to be consecutive? Need accomodation at the start and end of Milford track walk.

Louise from GrabOne Escapes commented over 3 years ago. Hey Sarah, thanks for your post! Please get in touch with the merchant directly here via email [email protected] or via phone 03 222 7177. Thanks! :)

neil naidu commented over 3 years ago. Hi, if this deal is purchased, how does the purchaser proceed with ensuring that the dates required for a booking are available for the stay using this voucher? It would have been great to have the booking system linked to this deal for an end to end booking confirmation

Louise from GrabOne Escapes commented over 3 years ago. Hi Neil, thanks for getting in touch! It is recommended to contact the merchant directly before purchasing the coupon to ensure the dates you are requesting are available. On the coupon itself, there are redemption instructions for you to follow to redeem the coupon. If you'd like to contact the merchant directly to confirm your dates, please do so via the contact mentioned above. Thanks! :)

Michael Chang commented over 3 years ago. Hi there - can you please advise how the 'value' was derived because the price after discount isn't actually that much different from what you can book from the merchant's website directly...

Louise from GrabOne Escapes commented over 3 years ago. Hi Michael, thanks for your discussion board post! The team at Holiday Express Inn Express and Suites will be online shortly to assist. Thanks!

Kylie from Holiday Express Inn Express and Suites commented over 3 years ago. Hi Michael, thanks for your recent enquiry. To recap, depending on what dates you are looking at staying the value can fluctuate. However a one night minimum - free carparking is worth $25.00 a day, late check out is worth $50.00 and early check in value is upto $75.00, two drink coupons are worth $20.00 and its the lowest accommodation rate available via any channel -so a great deal and has been super popular. Hopefully we can welcome you to our new hotel soon :) Kind regards Team Holiday Inn Express and Suites Queenstown

Hannah Russell commented over 3 years ago. Hi,
I am looking to buy the deal but am wanting to confirm that we will be able to book this from 5 April to 9 April (or alternatively 4-8 April) before we purchace if possible?

Thanks

Louise from GrabOne Escapes commented over 3 years ago. Hi Hannah, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Holiday Express Inn Express and Suites directly by using the contact information on the deal page. Thanks!

Jen Magrath commented over 3 years ago. I am travelling solo. Is your rate still applicable for single occupancy?

Madeleine from GrabOne Escapes commented over 3 years ago. Hi there,

In this case the deal is valid for 2 people as per the terms and conditions.

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The discussion for this deal is closed. Please contact the helpdesk for any urgent enquiries.

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Today's deal:
Four-Star Central Queenstown Getaway incl. Welcome Drinks, Express Start Breakfast, Early Check In, Late Check Out, Gym & Sauna Access - Standard, Superior Rooms & One-Bedroom Suites Available